WHAT OUR CLIENTS SAY
"We partnered with HYPE on a multi-phase, in-person research programme focused on Singpass communications, trust and safety.
Julian and his team delivered rigorous insights, pivoted effectively as objectives evolved, and translated findings into a practical messaging strategy and playbook. Through HYPE’s guidance, these were embedded into our workflows, aligning cross-functional teams and elevating how we manage messaging, urgency and user trust at scale."
Adinda Savitri, Lead Product Manager - GovTech
"HYPE was integral to our product and design process. By looking deeply at our users' behaviors and motivations (Human Truths) and translating them into stimulating workshops, we were able to craft immediate and long-term product roadmaps that prioritized our users' most critical needs."
Randy Hunt, Head of Design - Grab
"With HYPE's expert UX Research team on our side, we pinpointed precise and actionable insights that enhanced our user journey and allowed us to serve our customers better. A series of product flow and design adjustments, guided by HYPE's advice, resulted in a notable increase in our conversion rates!"
Bernie Xiong, CTO - Klook
"Utilizing HYPE's expertise, we discerned key user patterns throughout SEA. This knowledge enabled us to align our brand and products perfectly with the diverse needs of our audience. Collaborating with the HYPE team was a delight; they quickly grasped our goals and helped us effectively realize them."